Privacy Policy

Raleigh Concrete Group (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a form, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us when you request a quote or contact us, including:

• Your name, phone number, and email address
• Your property address and details about the project you want done
• Any photos, videos, or notes you choose to upload
• Scheduling preferences for quotes or installation

We also automatically collect limited technical information (such as your browser type and general usage data) to operate and improve the website.

How We Use Your Information

• To prepare and deliver your quote and respond to your inquiry
• To schedule, confirm, and remind you about appointments and installations
• To communicate with you about your project
• To operate, maintain, and improve our services
• To comply with legal obligations

SMS / Text Messaging

When you provide your phone number through a form on our website, you consent to receive SMS text messages from Raleigh Concrete Group. The types of messages you may receive include: quote request confirmations, appointment and booking reminders, project updates, and replies to questions you send us.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• Reply HELP for help, or contact us at (919) 897-7695.
• Reply STOP at any time to unsubscribe and stop receiving text messages.

No mobile information or SMS opt-in consent will be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. The phone numbers and consent obtained for text messaging will only be shared with our SMS/text messaging service provider solely to deliver the messages described above, and for no other purpose.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, our scheduling, hosting, and text-messaging providers), only to the extent needed to provide those services to us, and with authorities when required by law. As stated above, text-messaging opt-in data and consent are never shared with third parties for marketing purposes.

Data Retention

We keep your information for as long as needed to provide our services, respond to your requests, and meet our legal and business obligations. You may request that we delete your information by contacting us.

Your Choices

• You can opt out of text messages at any time by replying STOP.
• You can request access to, correction of, or deletion of your information.
• You can decline to provide information, though it may limit our ability to serve you.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of our website after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

• Raleigh Concrete Group
• Phone: (919) 897-7695
• Email: info@raleighconcrete.net